Descrição:
ATTENTION. - Provide timely responses to customer inquiries, by telephone and/or email, according to internal and/or external demand, consistent with service and quality standards. Process orders, payments and customer accounts. Verify and resolve customer concerns. Training and experience: • Complete high school; • Intermediate English * REQUIRED • Desirable experience with customer service, preferably in a call center; • Knowledge of computers and rapid scanning; • Written communication; • Attention and concentration; • Patience and tolerance; • Communication skills under pressure. Training schedule: Regardless of the work schedule, the training period takes place in person, from Monday to Friday, from 9:00 am to 5:12 pm, and lasts 5 weeks. Time: 5x2 - Two days off per week, 1 day off between Monday and Friday + 1 day off between Saturday and Sunday We have early hours (nighttime additional + Uber to return home) -At the moment the operation is operating in person, but if the goals are achieved after the first 3 months, the agent will have the possibility of going to home office. - The salary is R$ 2.032,05 per month + VT + Meal voucher OR food + SulAmérica dental plan + Unimed medical plan (with co-participation) + Opportunity to Growth ment after 3 m in operation + Leadership Development Plan+Language Development Plan. - Home Office assistance in the amount of R$ 120.00 (after face-to-face period)
Número de vagas: 1
Tipo de contrato e Jornada: Efetivo – CLT - Período Integral
Área Profissional: Operacional em Telemarketing - Telemarketing / Call Center Receptivo
Exigências- Escolaridade Mínima: Ensino Médio (2º Grau)
- Experiência desejada: Entre 1 e 3 anos
- Inglês (Avançado)